Assessment & Quality Assurance involves determining whether technology services meet customer expectations; and if deliverables are timely and meet specified requirements and provide the requested functionality without errors or problems. These findings should be monitored, measured and reviewed on a regular basis and a plan of corrective action established if necessary. The objective of quality assurance is to offer assistance defining and attaining goals in the areas of design, development, production, and service which will improve customer satisfaction and increase productivity.
Team Services include:
- Collecting and Analyzing Data related to IMS Goals and Measureable Objectives
- Creating Graphs and Charts to Display Progress Towards Planned Targets
- Maintaining IMS Team Plans and Quartering Review Documentation
- Performing and/or Assisting with Quality Control Inspections